Chris
Résumé (PDF download) LinkedIn for job opportunities (opens in a new tab)

Product manager · Builder · Music maker

Product manager.
AI, data & payments.

I’m Chris. I turn complex financial systems into product roadmaps, clear requirements, and coordinated delivery. Currently working on enterprise AI and data products at DTCC, following product roles at JPMorgan.

View product work Explore creative work Download résumé (PDF)

I also play bass, direct music at church, and build Belong.

Chris by the waterfront
OFF HOURS / BY THE WATERCHRIS / 01

01 / Explore

A few sides of the same story.

Professional work is one part of it. Choose a tab to see the rest.

The throughline

Curiosity, made useful.

I like finding clarity inside complicated systems—and creating things outside them. My career has taken me from global payments to enterprise data and AI. Music, creative collaboration, and building Belong are part of the same curiosity.

01 / WORK

Product ownership, in practice.

Payments operations and commercialization at JPMorgan. Enterprise AI and data product development at DTCC.

See selected product work

01 / SELECTED PRODUCTS

Products I’ve shaped.

Wire 365, Wire Account Verification (WAVe), JPM Wallet, Intelligent Document Processing (IDP), DataHub, and Automated Inconsistency Reconciliation (AIR).

02 / BUSINESS RESULTS

Reliable delivery. Less manual work.

100% on-time monthly production deployments in my AWM delivery role. Consolidated 30+ global reports and partnered on automation to reduce recurring manual reporting.

AWM · 2023–2025 / USD clearing · 2022

03 / END-TO-END PM STACK

Strategy through commercialization.

Roadmaps, product requirements, Agile delivery, decision-support analytics, and go-to-market planning across payments and enterprise AI.

Examples across IDP, JPM Wallet, USD clearing, and AWM
Chris standing on a beach at sunset
01 / ELSEWHEREA little room to wander.
Chris at a coastal overlook
02 / ALONG THE WAYFollowing the view.

Professional experience

Products & contributions.

My work spans payments commercialization, global product delivery, and enterprise AI. Explore a launch-readiness decision, my current product work, and the methods and career path behind it.

Selected product work

The work. My role. The evidence.

01 / JPMorgan · 2025–2026

Launch-readiness decision
WAVe: client continuity first.

Choosing additional testing before taking Wire Account Verification (WAVe) into production.

My decision
Chose to conduct extra testing before moving WAVe into production, with client service continuity as the priority.
The tradeoff
A faster move to market versus more time to test service readiness. I prioritized additional testing over release speed.
The observed result
Additional testing uncovered defects that were not initially accounted for. The development teams fixed them before the production release.

02 / DTCC · 2026–Present

Development & evaluation
IDP, DataHub & AIR

Bringing enterprise AI opportunities into product strategy and delivery.

The problem
Enterprise document processing, corporate-actions data, and anomaly detection need product direction, business validation, and a path toward commercialization.
My contribution
Lead roadmaps and stakeholder alignment, translate IDP priorities into epics and requirements, and own backlog prioritization and delivery. Work with technology partners including Snowflake on IDP and DataHub.
Current stage
Product development and proof-of-concept evaluation. AIR is being evaluated with senior leadership as a potential commercial service.

My PM stack

From product strategy to delivery.

The methods and outputs behind my work across product, technology, and business teams.

  1. 01 / STRATEGY
    Frame the opportunity.

    Shape AI and data roadmaps, align business sponsors, and evaluate commercial opportunities at DTCC.

    Outputs: roadmaps, priorities, stakeholder alignment
  2. 02 / DEFINITION
    Make the work clear.

    Turn IDP priorities into epics and requirements; align JPM Wallet stakeholders on client needs and transaction limits.

    Outputs: epics, requirements, process documentation
  3. 03 / DELIVERY
    Coordinate execution.

    Own backlogs and Scrum ceremonies, coordinate global teams, and manage change-control reviews and production release readiness.

    Toolkit: Jira, Jira Align, Confluence
  4. 04 / MEASUREMENT & GTM
    Connect data to decisions.

    Use product reporting and change-control insights to support decisions; build implementation and commercialization plans for USD clearing.

    Toolkit: Alteryx, SQL, Python, Tableau

Career progression

The experience behind the work.

Newest first · scope and contributions for each role.

Mar 2026 — Present

DTCC · Jersey City, NJ

Data & AI Innovation Product Manager / Product Owner

Own product strategy, roadmaps, and cross-functional delivery for AI and enterprise data initiatives in development and evaluation.

  • Lead IDP requirements, backlog prioritization, Scrum ceremonies, delivery metrics, and Jira workflows.
  • Work with technology partners on Intelligent Document Processing (IDP) and DataHub corporate actions; shape Automated Inconsistency Reconciliation (AIR) as a potential commercial service.
Apr 2025 — Mar 2026

JPMorgan Chase & Co. · CIB Payments · Jersey City, NJ

USD Global Clearing Product Manager

Owned requirements, product operations, reporting, and commercialization planning for Wire 365 and Wire Account Verification (WAVe).

  • Delivered operating procedures and implementation materials, coordinating with Compliance, Legal, and Risk.
  • Maintained product analytics, client/revenue trackers, and implementation pipelines to inform leadership decisions.
Nov 2023 — Apr 2025

JPMorgan Chase & Co. · Asset & Wealth Management · Jersey City, NJ

Client Information Product Delivery Associate

Led two global Scrum teams across decommissioning, regulatory, and product-enhancement initiatives.

  • Coordinated monthly production deployments with 100% on-time success during this role.
  • Directed change-control reviews using Jira and Alteryx, and tracked four workstreams supporting two major product enhancements.
Apr 2023 — Nov 2023

JPMorgan Chase & Co. · Jersey City, NJ

JPM Wallet · Product Delivery

Official title: CIB Payments JPMorgan Wallet Project Management / Product Delivery Rotational Analyst

Worked across product, design, and technology on Project TRIO, a unified managed-payout service, and the JPMorgan Wallet cross-border currency roadmap.

  • Defined requirements and aligned stakeholders on transaction limits and client needs.
  • Presented competitor SLA analysis to senior leadership to inform positioning.
Oct 2022 — Apr 2023

JPMorgan Chase & Co. · Jersey City, NJ

Foreign Exchange Product Management

Official title: CIB Payments Treasury Services Foreign Exchange Product Management Rotational Analyst

Supported cross-border payments strategy and governance for Treasury Services Foreign Exchange.

  • Analyzed international cutoff times across 50+ currencies for regional ACH and wire-clearing recommendations.
  • Designed a global change-management risk workflow and coordinated annual product-control updates.
Apr 2022 — Oct 2022

JPMorgan Chase & Co. · Jersey City, NJ

USD Clearing Product Management

Official title: CIB Payments USD Global Clearing Product Management Rotational Analyst

Improved Principal Protection product tools and reporting for global Product Service Specialists.

  • Modernized the service calculator and partnered with Data Analytics on a corridor-level profitability dashboard.
  • Consolidated 30+ global reports and partnered on reporting automation that reduced recurring manual work.
Oct 2021 — Mar 2022

JPMorgan Chase & Co.

FIG Insurance Sales

Official title: CIB Payments FIG Insurance Sales Rotational Analyst

A rotation focused on payments sales for insurance clients.

Jun 2020 — Aug 2020

JPMorgan Chase & Co.

Wholesale Payments & Corporate Banking Summer Analyst

An early foundation in wholesale payments and corporate banking.

Side projects

Ideas worth building.

Independent product ideas and experiments, beginning with Belong.

Belong logo

Side Project / 001

Belong.

I’m developing a shared-ownership ledger for everyday items: a record of each person’s stake, who currently holds an item, and how ownership changes over time.

Working prototype · Private
The use case
A group buys a camera together. Each person’s ownership share stays clear even when someone else has the camera or the group adjusts its shares.
My role
I handle product requirements, UX/UI design, coding, and testing for the private prototype.
Current stage
A working prototype with ownership, group, and item workflows. It is still in development and not available for public access.

A product design choice

Owning it isn’t the same as holding it.

Having the camera today shouldn’t change who owns it. Belong keeps each person’s ownership stake separate from the current holder, so the group can see who owns what and who has it—without confusing the two.

Ownership changes are recorded over time, giving the group a history alongside the current state.

Belong prototype item detail showing a camera shared equally by Chris and Kevin, its current holder, contributions, estimated value, and an illustrative sale split

Prototype screen / Demo data

Ownership and possession, in one place.

An actual screen from the private working prototype’s visual walkthrough. Names, values, and ownership shares shown here are synthetic examples.View full-size screen (opens in a new tab)

Music & creative work

Music, movement, and making.

Live music with P.Moon, church bass and music direction, production experiments, and my college dance chapter with LOKO. Start with a performance in Seattle.

Featured performance / My band

P.Moon.
Redbone, live.

My band, P.Moon, covering “Redbone” by Childish Gambino at an open mic in Seattle.

Chris · Vocals & bassSeattle open mic · 4:47 · Play here
SEATTLE / REDBONE / P.MOON

Creative collaborations

Let’s make something together.

Bass, music direction, or a production idea? Tell me what you’re making and how you’d like to collaborate.

Let’s collaborate by email at cs.side17@gmail.com
YouTube / Worship bass @chris_suhbass Bass, worship & music direction. Watch on YouTube (opens in a new tab)

Creative / Music

A different kind of rhythm.

I play bass with P.Moon and currently serve as the bassist and music director at my church. I’m also exploring music production as prod-vino—a work in progress.

Selected clips / Church music

On bass, in the moment.

Selected moments from my work as a bassist and music director at church. Pick a clip to play here, or open it on Instagram.

01 / 03

CHURCH MUSIC / SELECTED CLIPS

Washed
Press play inside the Instagram player to watch.
Open selected clip on Instagram (opens in a new tab)

Creative / Dance

On stage with LOKO.

During college, I was part of LOKO, a dance team. These three videos capture that chapter.

03 / LOKO
Ain’t No Party Like an AOMG Party

Jay Park & Ugly Duck cover

YouTube

A little more about me

Systems are made of people.

My Industrial and Labor Relations background at Cornell shaped how I work: understand the system, listen to the people inside it, and build the mechanism that moves it forward.

Education

Cornell University

B.S. Industrial and Labor Relations

Ithaca, New York

Credentials & recognition

  • Harvard VPALFintech Certification
  • YaleFinancial Markets Certification
  • CornellProduct Management Certification
  • MicrosoftCertified Application Specialist: Excel 2019
  • Financial EdgeJPM Payments Entry Analyst Training
  • AcademicDean’s List · UIUC & Cornell
Chris outside Radio City Music Hall at night
NEW YORK / AFTER DARK
LanguagesEnglish & Korean · Native
Chris at an outdoor music festival
MUSIC / IN THE CROWD
Chris seated by the sea
ELSEWHERE / BY THE SEA

Connect

Let’s connect.

A career conversation or a creative collaboration—there’s a place for both.

Creative collaborations

Make something together.

For music, performances, production, or other creative projects, get in touch by email.

cs.side17@gmail.com

Career & résumé help · Private preview

A conversation about your next step.

Free, 30-minute one-on-one sessions for career questions or résumé feedback. Choose an available time and request a session; I’ll personally accept or decline it. The booking page is owner-only while I test it.

Career & résumé sessions (private preview, opens in a new tab)